Returns & Refunds Policy

At Kona Mountain Coffee, we take great pride in the quality of our products and want you to be completely satisfied with your purchase.

Returns

We accept returns within 7 days of receiving your order. To be eligible for a return:

• The product must be unopened, unused, and in its original packaging.
• Customers are responsible for covering the return shipping costs.

Please send all returns to:
Kona Mountain Coffee
73-4038 Hulikoa Drive Suite 5, Kailua Kona, HI 96740

Refunds & Replacements

If you are unsatisfied with your order, please contact us at orders@konamountaincoffee.com or by phone at 808-329-5005. Be sure to include:

• Your order number
• Your phone number

If your product arrives damaged, please include a photo of the damaged item when reaching out.

Important Notes:

• Items that have been opened, tampered with, or consumed are not eligible for return or refund.
• Our team will review each claim and determine whether a refund or replacement will be issued.

We appreciate your understanding and look forward to serving you with the best 100% Kona Coffee!