Privacy Policy

Kona Mountain Coffee has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Website: Kona Mountain Coffee (

Third Party Company

View the associated privacy practices of our third party Web company (for ecommerce, marketing, web hosting and content management), Precis E-business.

IP/Log Files

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your shopping cart.

Cookies and Log Files

A cookie is a temporary data file stored on the hard drive that contains general information about a user. When using our website or other web-based services, some information is stored on your computer in the form of a "Cookie" or similar file. The only personally identifiable information a cookie or log will collect is information you voluntarily supply.

We may use cookies and log files to:

  • Gather statistical information to track and monitor account activity
  • Record and report "click-streams" and usage for trend analysis
  • Personalize content as it pertains to interests specified
  • Facilitate the delivery of information and the use of our services
  • Track IP address for security purposes

These Cookies or files enable us to tailor our site and services to better match your interests and preferences. Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of Kona Mountain Coffee Web services may not function properly if you refuse cookies.

Third party and in-house reporting utilities are used to analyze trends, administer and secure the site, track a user’s movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information for this website. For security purposes, IP addresses are recorded for Kona Mountain Coffee users.

Registration Forms

Our site's registration form requires users to give us contact information (like your name, email, and postal address), and unique identifiers email address and password.

Contact information from the registration forms is used to get in touch with the customer when necessary and for communications. An unsubscribe option will be provided with every outbound communication.

Unique identifiers (such as IP address) are collected from Web site visitors to verify the user's identity.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (like your email address), financial information (like your credit card number), and unique identifiers (your IP address).

We are very diligent in protecting your privacy and credit information. We will not contact you unless there is a problem with your order. That is why it is necessary to have both a work and home phone number. We do not or will we ever share or sell your personal information with any third party nor will we send you unsolicited e-mail or regular mailings. You may elect to be on our mailing list or request a catalog but that is your option. You can also take advantage of our reminder feature but that is also your option.

Contact information from the order forms is used to get in touch with the visitor when necessary.

Financial information that is collected is used to check the users' qualifications for registration, and to bill the user for products and services. Unique identifiers (IP address) are collected from Web site visitors to verify the user's identity.


Kona Mountain Coffee takes every precaution to protect user information. Users that submit sensitive information via the website, are guaranteed in practice that the information is protected. Unfortunately Kona Mountain Coffee can not guarantee the security of every transmission over the Internet, but we will do our best.

When registration forms (i.e. ecommerce) require a user to enter sensitive information (such as credit card number and/or social security number), the information is encrypted and protected with the best encryption standard in the industry—SSL. The information collected is to be used for billing purposes and to fulfill the customer’s orders. While on a secure page, such as an ecommerce website, a lock icon is present at the bottom of the Web browser (for Mozilla Firefox and Microsoft Internet Explorer) indicating the information transmitted will be encrypted. To learn more about SSL, please visit check the validity of the SSL certificate, please be sure to click on the lock icon located at the bottom of your browser window.

We monitor system and application activity logs to identify any unusual activity, from authorized and/or unauthorized individuals accessing our systems and/or making changes to stored information, for investigation purposes. We regularly perform preventative system maintenance and monitoring to ensure the security of our data systems. Our servers are maintained in secure facilities. Kona Mountain Coffee with the help of its employees and partners, monitors data centers 24 hours per day, seven days per week. Backup tapes are retrieved daily and archived.

Data Quality/Access


This site gives users the following options for changing and modifying information previously provided.